Actively invested in your success
GTreasury believes a fierce commitment to supporting your intelligent treasury journey is essential to your long-term outcome. That is why 75% of GTreasury’s resources are dedicated to building innovative, quality products and delivering exceptional customer service and support.
Superior service from day one.
GTreasury clients often tell us that their sales experience was a deciding factor when choosing their treasury management platform. From the very first discovery call to the hand over to the implementation team, GTreasury is your partner in your selection journey, here to help you understand what we offer and what you need.
The sales team was very strong and understood our business, including our complex hedging tools.
Infrastructure fund management company
Guiding successful implementations
Whether you prefer GTreasury to drive your implementation or work with your implementation partner, you can rest assured GTreasury will bring the same level of commitment to the table. From kick-off to go-live, our collaborative approach begins and ends with superior project management capabilities and a proven TMS implementation methodology that will be your blueprint for success.
- Detailed solution & project planning approach
- Full project coverage with no scope creep
- 30+ years of unrivalled treasury expertise
- Rapid response to issues and established escalation procedures
- Industry best practices
Your project implementation team includes a dedicated account manager as your primary contact and advisor during implementation and after go-live. Other team members focus on ensuring the implementation meets your specification, timeline and quality expectations.
Support the way you want it
GTreasury’s highly trained, in-house client support analysts will assist you with any issues that may arise after your implementation. They operate out of the U.S., EMEA and APAC locations, providing regional expertise when needed, and are available via email, phone or by accessing our online support and community tools.