The group has grown by acquisition and has been relatively decentralised. This lead to problems with unreconciled intercompany invoices and unsettled balances. Tom outlines how Coprocess Reconciliation has been used to start Intertek on the road to a streamlined intercompany matching and reconciliation process in phase 1. In phase 2 Intertek has plans for the introduction of centralised settlement via Coprocess Netting.

How to deal with issues such as change management, getting priority for your project, the achievements so far and the steps still on the ‘todo’ list.