Superior Customer Experience
In our 30-plus years of business, GTreasury has come to understand the aspects of treasury management that remain most challenging for our clients. We’re here to be your partner in solving these challenges, from implementation and beyond.
GTreasury understands that no two implementations are the same. Through our 30 plus years of implementing treasury solutions, we have a clear and proven implementation process to make applying GTreasury within your organization timely and effective. We begin with a collection of information, we then collaboratively create a detailed blueprint, and finally, we help execute together.
Dedicated Account Management
All clients are assigned a dedicated account manager at the start of your GTreasury journey. Your account manager is your strategic treasury advisor throughout your time with us. Their focus is to ensure a delightful customer experience, and that the solution evolves along with your treasury needs. Ensuring that you realize maximum value out of the GTreasury solution.
GTreasury’s subject matter experts work with clients to personalize their implementation. With dedicated resources throughout your solution delivery, we help to create and monitor project plans, educate, train, and advise on treasury best practices. Upon completion of your project, you will continue to be supported by our outstanding client support group, which is located in-house and operates 24/7/365.
When you join GTreasury, you are joining a community. Every year, we host both an annual user conference and multiple regional user groups, which offer the opportunity to network with other GTreasury clients and learn about new product offerings. Our Client Advisory Board provides vital business information and insights, which fosters to create a rich, ongoing dialogue with customers aimed at better outcomes for all. Our clients also have access to our online client community where they can ask questions and collaborate with other GTreasury users and subject matter experts.